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User Generated Content can ruin your SEO

Posted on October 15th, 2007 by Patrick Altoft

Web 2.0 is all about user generated content and while its great to finally be able to let your customers interact with your site it’s also important not to let things go too far.

One day people can be happily uploading valuable blog content to your travel site and the next you have been banned from Google for hosting millions of parasite pages advertising pharmaceutical products.

So many huge sites these days are full of spam that it can sometimes seem like a losing battle, even archive.org has been taken over by spammers uploading dubious text content just to get a link from the homepage.

Three years ago the Guardian got overrun with spam and they still haven’t got round to deleting it. Pretty much every other mainstream publication has the same problem.

You would be forgiven for thinking that if these mainstream sites can still rank highly while full of spam Google is clever enough to figure it out. Unfortunately this isn’t the case. If your 10 page site gets spammed then be prepared for a hasty drop in rankings with no questions asked, sure Google might tell you whats happened but the best case scenario is a month of little to no web traffic while the issue is fixed.

When you start to think about adding user generated content the first thing you need to do is talk to your SEO team. Ask them how you can safeguard your site and make sure you don’t suffer any penalties.

The safest thing is to pre-moderate all your users comments and validate accounts before you let people post but you should also be prepared to audit your databases every few weeks to delete spam thats slipped through the net.

If you leave loopholes then the spammers will find a way through.

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11 Responses to “User Generated Content can ruin your SEO”

  1. Neil Matthews says:

    Amazing that the Guardian has left the spam in!

  2. -Tom from create a website says:

    My website’s forum has been flooded with people trying to get links to irrelavant sites. Interesting blog. Thanks

  3. Christopher says:

    Patrick really hits the nail on the head in mentioning “pre-moderate all your users comments”.

    As it is often said, common sense is terribly uncommon.

  4. Matt Keegan says:

    Spam is a never-ending battle, I don’t care how good of a set of eyes you have or what latest plug-ins you use: if your site is popular, spammers will see a spam-magnet and be drawn to your site like a bee to honey. Never ending diligence!

  5. Lincolnshire Web Design says:

    Spammers are a pain and can damage your website’s reputation. However, in WordPress you can protect your website from Spammers by reviewing the comments.

    Some blogs have “nofollow” on hyperlinks, from a link building point of view it is not a good thing. However, if your a website or blog owner you are protecting your own interests.

  6. Shekhar says:

    Absolutlety right Patrick, spam is the biggest headache to all of us, Off late our encylopedia’s PHPBB forum has been flooded with all p**n and viagra/virus links, and we are seriously thinking on disabling it in future

  7. Aamir SEO India says:

    Exactly true Patrick, Using any search engine ranking technique which causes a degradation in the quality of the results produced by the search engines, including sending of large numbers of e-mail, and e-mail ads in particular, to numerous e-mail users; or blanket postings to the same newsgroup.

  8. John H Gohde says:

    Every website needs to be using Anit-Spam software on their user generated content. It exists. And, most of it works quite well.

  9. Fast-Free says:

    “Amazing that the Guardian has left the spam in!” I think that is there old page. They changed it from there new site.

  10. User Generated Content and SEO (Part 6) says:

    [...] SEOptimize, User Generated Content Can Ruin Your SEO [...]

  11. Patrick from Fleece says:

    Hello other Patrick ;)

    I think the easiest way to figure the problem out is to check the user comments before you publish them, so you can delete the comments and the people get no spam links on your site which could influence your Google rank.

    Greetz

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