All posts by Rachel McCombie

Rachel oversees content and copywriting at SEOptimise, ensuring that all content produced by SEOptimise is delivered to the highest standards. In addition to this, Rachel is an experienced search marketer. She holds a BA Classical Archaeology and Ancient History degree from Oxford University and a Diploma in Copywriting.

I think it would be fair to say that Google’s major algorithm updates in the last couple of years have seen us all asking ourselves some tough questions about the quality of what we’re putting on the web. This soul-searching has seen many reform their link building habits, while others have seen Google’s clamp-downs on web spam as an endorsement of the high-quality link building they’d been doing all along. But the focus hasn’t just been on links: the Panda update in its various iterations has shown that high-quality on-site content is paramount. This has seen the necessary rise of the content audit, and as someone who has long been a stickler for top notch content, I thought I’d share with you the process I go through and the things I include when I audit a site. I’d be really interested to hear how yours differ from mine, so feel free to leave a comment and let me know about the processes you use and the things you look at!

The giant content audit spreadsheet – and why I don’t use it

A question that often comes up when a client wants a content audit is what form it should take. Many consider a content audit to be a giant spreadsheet with every single URL listed, along with marks out of 10 for various quality metrics. Because of the sheer scale, this method often relies to an extent on automation, but that only gets you so far; a true assessment of content quality requires a human eye, and for bigger sites it’s not practical to look through every single page. While the process of content auditing in this way certainly has its merits, the way I like to do it has more of a qualitative focus that I believe gives the client considerably more value.

Look at a representative sample

Most websites follow templates that ensure a uniform design throughout the site – or at least they should! This means that content can be split into content types – for example, homepage, service page, product description page, blog post, and so on. Each content type is there to fulfill its own purpose, and requires its own assessment as to how well it achieves its aims. So why waste time looking at every single URL on the site when the comments you’re going to be making about one page in a particular category are likely to apply to the others in that content group?

I believe that the key to a good and actionable content audit is to look at a representative sample of a site’s content, providing concrete observations and recommendations and exploring in depth the actual experience of people using the site. They are, after all, by far the most important consideration.

The big content audit checklist

I’ll start with a disclaimer: every site is different. I’m not a believer in sticking rigidly to templates, and I typically use the headings below just as a starting point. I will often add or remove sections according to what’s appropriate for the site I’m looking at.

So, here’s what I would look at…

Each year, webmasters and marketing managers are faced with new developments and technologies, and it can be hard to know which to adopt and which to ignore. But Google Authorship is not one something to casually disregard.

Google’s AuthorRank can strengthen the SEO value of pages published by a particular individual and now is the time to climb on board – before your competitors do.

Like it or not, the deadline for complying with the EU cookie directive is drawing very close. No matter how nonsensical this law seems, the sad reality is that it’s the law – and website owners have no choice but to comply. With the deadline for compliance now less than two months away, the aim of this post is to give you all the facts you need to know, including practical suggestions for ensuring that your site is in line with the new regulations. I’ve put my personal opinion at the end; clue:  like everyone else, I think this law is ludicrous!

What is the EU cookie directive?
For those not already aware, the supposed aim of this legislation is to increase online security and data privacy, giving users more control over what data can be held about them. It addresses concerns with how personal information is held and used. Some users – albeit a small minority – are concerned with what they see as the development of a ‘Big Brother’ society in which their every move is being recorded.

The legislation forces websites to be transparent about how they are using cookies, detailing exactly what information each cookie holds and how long it will be held, and requires them actively to request permission from their users before cookies can be used.

Previously, the law dictated that websites had to explain how they were using cookies and how users can ‘opt out’. Most sites did so in their Privacy Policies, but this isn’t enough under the new law:  users now have to ‘opt in’, having been made fully aware of the implications of doing so.

Like many agencies, blogger outreach constitutes a significant proportion of the time we spend link building. In our experience, it gets great links whilst maintaining a natural link profile. Until recently, we’d been recording our blogger outreach interactions in multiple spreadsheets in a rather inefficient manner. So we decided it was time to streamline the process and we’re currently trialing a blogger outreach tool called BuzzStream.

We’ve just wrapped up a successful blog-based campaign for a client during which we relied heavily on BuzzStream and as a result, I have a few comments on its effectiveness, usability and flaws which I thought I’d share. Perhaps it would be useful to divide them into pros and cons:

Pros

Tracks all your communications in one place – you can set it so that any communication between you and an email address in BuzzStream gets saved in the contact card for that person. It automatically updates the ‘last communication’ field so that you can immediately see when you last interacted with that person. This means that someone else working on the project can see communication between another team member and the person being contacted, which is really useful if you have more than one person working on the project.

Rome wasn’t built in a day – and similarly (if on a somewhat smaller scale!), building up a successful blog doesn’t happen overnight. As with anything, it takes hard work, determination and commitment to get a blog on its feet, and even more to build up a readership through earning the trust and respect of your audience. Here are some top tips on how to build up a successful blog for your business.

In brief – why a blogging is good for business
The purpose of this post isn’t to extol the virtues of blogging, but to show you how to do it successfully. Nevertheless, I’d like to start with a brief summary of what the main advantages are, for the benefit of those who are new to the subject and to remind ourselves why it’s worth putting the effort in.

  • SEO – a blog creates fresh new content for your site and allows you to target long-tail keywords with ease
  • Brand – a blog gives your brand a voice with which to speak out on relevant issues and news
  • Authority – a blog positions you as an industry authority
  • Traffic – a blog brings relevant traffic to your site, and even if a visitor isn’t looking to buy immediately, they’re more likely to remember your site if they become a regular reader

Figure out what you want your blog to achieve and who its readers will be
Let’s start at the very beginning. If you don’t have a clear idea of what you want to achieve from blogging, your blog is not likely to achieve success. That’s because it’s important to understand who you’re writing for and what your goals are:  is your blog purely for SEO, to target long-tail keywords? If so, you’re probably missing a trick. Think about who you want your readers to be – whether they’re potential new clients or customers, other people in your industry, consumers, and so on. Your audience will dictate the whole tone, style and content of your blog, so set down your aims carefully before you do anything else.

‘Build websites for users, not search engines’ is the advice continually propounded by insiders at Google. As SEOs, we’re used to looking at websites and analysing how they would be viewed by a search engine. In actual fact, though, there’s a fairly big overlap between what’s helpful for a user and what’s helpful for a search engine, and the user and search engine experiences can often mirror each other. That means that it’s often worth carrying out user testing research in the initial stages of your SEO project to gain valuable insights into how real visitors view and use your site.

Running an SEO project smoothly and effectively requires juggling many skills:  creativity, proactivity, effective time management and organisation, to name just a few.

But I would argue that one of the most important attributes of a successful SEO campaign is communication of knowledge – within an agency, of course, but also (perhaps less obviously) with clients. Many clients have little or no knowledge of SEO, and why should they? That’s what we’re here for, after all. But it’s unfortunately a fact of life as an SEO that algorithm updates and other external factors are not the only risk posed to a successful SEO project. Without at least a minimal level of SEO education, actions taken by a client can actually be detrimental to the SEO efforts of their agency or consultant.

One of my SEO New Year’s Resolutions (more Resolutions from SEOptimise in a forthcoming blog post by Matthew Taylor) is to help clients to help us by ensuring they have enough knowledge to understand our work, its aims and methodologies, and what they can do to ensure that we’re able to get them the best results possible. So I thought I’d kick off the New Year by taking a look at the top ways in which an SEO project can be sabotaged by a client. This is not me ranting about my lovely clients by the way – it’s more a retrospective look at some of the bottlenecks I’ve encountered in otherwise smooth SEO projects over the last year or so.

1. Changing the website without telling us
Whether it’s launching a new section, rolling back to an old version of the site, rewriting copy or even a full blown redesign, it’s really important to get the SEO perspective before any changes are made, to ensure that a) new material is optimised from the word go and b) prior SEO efforts are not damaged or lost. There’s nothing worse than finding that your client’s rankings have plummeted because the site has been reverted to an old, unoptimised version without your knowledge.

The solution:  emphasise to your client the importance of liaising on potential website changes before they happen, and in plenty of time. If there’s a redesign in the offing, ensure you’re involved from the outset to ensure that the new site is structured in an SEO-friendly way. It’s much easier to make changes in the planning stages than it is to change things once it’s live.

Blog comments:  quick link building win or spam-tastic black hat method you wouldn’t touch with a barge pole?

I wanted to find out what the general consensus was on this controversial topic within the SEO world, so I set out on something of a fact-finding mission to attempt to answer one question:  does blog commenting work, and if so, can it be done in a white hat way? (Ok, I guess that’s two questions then.)

Let’s clarify what we mean by ‘blog commenting’
We’ve probably all left comments on blog posts we’ve enjoyed or where we’ve felt we had something to contribute. What we’re talking about here is the use of blog commenting purely for the purposes of gaining links – i.e. you wouldn’t have left a comment if you hadn’t been trying to build a link. That might mean an anonymous blog comment with an anchor text link in true old-school black hat style, or it could mean the more socially acceptable form of an actual contribution to a post but including a link back in the author profile, with your name as the anchor text. Or it could mean a comment linking to a resource on your site because it’s relevant to the post in question. Either way, the motivation behind the blog commenting I’m talking about is self-serving, making it ethically questionable in the eyes of many.

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Has your brand ever considered setting up a forum on its website for visitors?

The benefits to a brand of a successful online community can be considerable. It builds visitor loyalty, helps generate inbound links and can let you rank for really niche and long-tail keywords and phrases. If it’s successful, a forum can work wonders for a website – but this success depends on it becoming a sociable and useful space. And, among other things, that means no trolls!

So how does one achieve that? Building a successful forum is far from easy. It takes time, investment and enthusiasm. If you’re considering creating one for your visitors, there are things you can do to make it a pleasant online environment – it won’t become a success if it’s antisocial or slanderous.

Here are my golden rules for helping your brand’s forum become a genuinely sociable place.

Google announced a new tool this week – Verbatim, which is essentially a fast way to find results which exactly match your search queries.

This tool replaces the use of the + key in searches when you want to force it to include certain words in the results it brings up. According to Google, this is because:

users typed the “+” operator in less than half a percent of all searches, and two thirds of the time, it was used incorrectly.

In addition to this, one surmises that the move is not entirely unrelated to the domination of the + character by Google+ and +1.

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